Typical Tasks
Schedule funerals, burials, or cremations.
Monitor funeral service operations to ensure that they comply with applicable policies, regulations, and laws.
Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
Sell funeral services, products, or merchandise to clients.
Direct and supervise work of embalmers, funeral attendants, death certificate clerks, cosmetologists, or other staff.
A day in the life
What kind of work is this?
Enterprising
Business based Work
Conventional
Organized, Procedural Work
Social
Working with people
What personality traits do you need to succeed?
Attention to Detail
Integrity
Dependability
Stress Tolerance
Self-Control
Concern for Others
What key skills are needed for this job?
Service Orientation
Active Listening
Social Perceptiveness
Speaking
Reading Comprehension
Time Management
Expected Knowledge
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Common Activities
Assisting and Caring for Others
Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
Performing for or Working Directly with the Public
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
