Typical Tasks
Supervise recycling technicians, community service workers, or other recycling operations employees or volunteers.
Provide training to recycling technicians or community service workers on topics such as safety, solid waste processing, or general recycling operations.
Identify or investigate new opportunities for materials to be collected and recycled.
Review customer requests for service to determine service needs and deploy appropriate resources to provide service.
Maintain logs of recycling materials received or shipped to processing companies.
A day in the life
What kind of work is this?
Enterprising
Business based Work
Conventional
Organized, Procedural Work
Realistic
Practical, Physical Work
What personality traits do you need to succeed?
Cooperation
Dependability
Leadership
Attention to Detail
Adaptability/Flexibility
Independence
What key skills are needed for this job?
Speaking
Management of Personnel Resources
Time Management
Active Listening
Critical Thinking
Coordination
Expected Knowledge
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Administrative
Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Common Activities
Making Decisions and Solving Problems
Analyzing information and evaluating results to choose the best solution and solve problems.
Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Communicating with People Outside the Organization
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
